Items (excluding earrings) may be exchanged within 14 days of purchase.
ICONIC-STYLE will only accept returns purchased directly from the official online store. Jewellery purchased from other boutiques must be returned to their original place of purchase.
We do not offer refunds for change of mind or incorrect size choice however we are happy to provide an exchange.
We do not offer free shipping if you choose to return an item.
If you wish to exchange, jewellery must not be worn or used and must be in original packaging together with the Return Request Form (delivered with your package). If an order is returned more than once, the customer will then need to pay for the return postage as well.
ICONIC-STYLE will not take responsibility for any damaged caused during transit if jewellery is not returned in original packaging.
Click Here to print a copy of the Return Request Form.
ICONIC-STYLE reserves the right to deny an exchange if items returned appear to be used, worn, damaged or scratched. Items will be returned to sender with the cost of return shipping at the customer’s expense. This is non-refundable.
ICONIC-STYLE do not exchange earrings due to hygiene reasons.
Exchange is subject to stock availability. If stock is unavailable, a store credit will be issued. This can then be redeemed to repurchase the item once back in stock. A store account must be created to receive a store credit. Exchanges are returned using standard Australia Post and take 2-5 business days to arrive (please allow extra time during the busy Christmas period).
It is recommended that you use a traceable delivery method for all returns to ensure your delivery is safely returned to us. We are not responsible for any loss or damage to parcels returned to us.
If you wish to exchange your piece for a different style, a store credit will first need to be issued. From there the store credit can be redeemed at checkout to repurchase the different style. Click Here to create a store credit account.
Store credit may be issued within 14 days of purchasing.
A store account must first be created for a store credit to be issued. Click Here to create a store credit account.
To redeem your store credit, please login to your online account before checking out during your next online transaction.
If you have questions or are unsure about anything to do with our Return Policy please email us email@example.com